Still Stuck In Dell Hell

by Jon Davis 7. December 2009 19:37

Just sent this off to Dell tonight.

So I placed an order (Purchase # ------------ [for a Studio 16 XPS Intel i7 laptop]) back in September, the order was delayed to October, it was then re-ordered behind my back to be delivered in November, then it was delayed again behind my back to be delivered in December, and then finally, behind my back, my order was cancelled.

That was weeks ago. I have still not been reimbursed for this cancelled order.

Look, you can ship the order (NOW!!) and keep the money, or you can cancel the order and return the money. You may not have both. Shame on you guys for trying to pull a scam like this off!

Please resolve this, now.

Thank you,
Jon Davis

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Computer Hardware | Computers and Internet


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About the author

Jon Davis (aka "stimpy77") has been a programmer, developer, and consultant for web and Windows software solutions professionally since 1997, with experience ranging from OS and hardware support to DHTML programming to IIS/ASP web apps to Java network programming to Visual Basic applications to C# desktop apps.
Software in all forms is also his sole hobby, whether playing PC games or tinkering with programming them. "I was playing Defender on the Commodore 64," he reminisces, "when I decided at the age of 12 or so that I want to be a computer programmer when I grow up."

Jon was previously employed as a senior .NET developer at a very well-known Internet services company whom you're more likely than not to have directly done business with. However, this blog and all of have no affiliation with, and are not representative of, his former employer in any way.

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